You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Samantha Claridge (Lakemill Investments Ltd) will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The intellectual property rights in all software and content made available to you on or through this Website remains the property of Samantha Claridge (Lakemill Investments Ltd) or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Samantha Claridge and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our delivery prices notice for further information. In order to contract with Samantha Claridge, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Samantha Claridge (Lakemill Investments Ltd) retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Where delivery costs apply; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Samantha Claridge (Lakemill Investments Ltd) and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Samantha Claridge (Lakemill Investments Ltd).
You agree to indemnify, defend and hold harmless Samantha Claridge (Lakemill Investments Ltd), its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Samantha Claridge (Lakemill Investments Ltd) shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Samantha Claridge (Lakemill Investments Ltd). Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Lakemill Investments Ltd.
We currently issue a 28 day no quibble return policy from the date that you receive your order, provided that the goods are returned in a saleable condition with any original packaging. This is in line with The Consumer Protection (Distance Selling) Regulations 2000.
If you are unhappy with your goods in any way, you can return them for a full refund, providing they are in a saleable condition with any original packaging, within 28 days of receipt. please contact me within 14 days of receipt at firstname.lastname@example.org
Fabrics, trims and yarns can Not be returned once they have been used or cut into so please check for any faults or decide if you wish to keep the item or not before cutting into or starting to use the items where possible.
The buyer is responsible for the cost of the return postage. Please return your parcel to the address below. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your items go missing.
Lakemill Investments Ltd
63 Tithe Barn Drive,
Please return your unwanted goods for a full refund as above and place a new order on the website for the goods you would like in exchange.
My item is faulty, what do I do?
Should you receive a faulty item, please contact me at email@example.com and I will be more than happy to reissue your postage costs and offer you either a full refund or a replacement once I have received back the faulty goods. Please note: We cannot resend your order or credit your postage expenses until we have received back the faulty goods.
Fabrics, trims and yarns cannot be returned once they have been used or cut into so please check for any faults or decide if you wish to keep the item or not before cutting into or starting to use the items.
Please return your parcel to the address below. Postage will be refunded for up to the cost of first class mail and we recommend that you secure proof of postage as we cannot accept responsibility should your items go missing.Lakemill Investments Ltd
Should you receive an incorrect item, please contact me firstname.lastname@example.org and I will be more than happy to reissue your postage costs and offer you either a full refund or a replacement once I have received back the incorrect goods. Please note: I cannot resend your order until we have received back the incorrect goods.
Please return your parcel to the address below. Postage will be refunded for up to the cost of first class mail and we recommend that you secure proof of postage as I cannot accept responsibility should your items go missing.Lakemill Investments Ltd
Once you have had an email to confirm your parcel has been received by us, you can expect the refund to be made within 2-3 working days.
If one of your items is missing from your order, please contact me email@example.com and I will send it out to you, free of charge. Please note: you will be asked for your order number, full details and possibly further information from your invoice so please have these to hand!
Please refer to your paperwork to see whether there is more than one parcel. For example, if your invoice reads “Item to follow shortly”, then this means that we were unable to package your entire order in one package and you should expect a further delivery within the next few days.
If some of the items were unavailable when we went to pick your order then these items may have been cancelled from your order and you will have been refunded accordingly. Your paperwork will show the products that have been cancelled and we will have emailed you to let you know about the out of stock or discontinued item/s. We strive to keep our website as up to date as possible, but sometimes things do slip through the net.